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Privacy Notice

What we collect when you use this website, why we collect it, and the choices you have. Last updated 31 October 2026.

Who we are

This website is run by Osca Complement Services, Sebele Hotel bus stop, Eledi Atala, Itele Rd, Oke Oke, Ota 121101, Ogun State, Nigeria. You can reach us at info@oscarcomplementservices.com or 0810 580 3774.

What we collect

We only collect what you choose to send us:

  • Your name, phone number, email address and message when you use the contact form, the quote form or the chat assistant, plus any products you add to your quote list.
  • The page you sent the request from, and your internet address (IP address). We use the IP address only to block spam and repeated submissions.

We do not ask for payment card details, bank details or ID numbers on this website. Please do not send them in a message.

Why we use it

  • To reply to your enquiry, prepare your quote and arrange delivery or a site visit.
  • To keep records of enquiries and protect the website from misuse.

We do not sell your information and we do not use it for advertising.

Who can see it

  • Our team, through a private admin inbox protected by a password.
  • Our hosting and technical providers, who store and process the website data for us (Cloudflare hosts the site and its database). If email alerts are switched on, a mail service delivers a copy of each new request to our inbox.
  • WhatsApp or your email app, only if you choose to send your enquiry that way. Their own privacy terms then apply.

Cookies and tracking

This website does not use advertising or analytics trackers. A sign-in cookie is set only for our staff when they log in to the admin area. The site loads its text font from Google Fonts, so Google receives your IP address when a page loads.

How long we keep it

We keep enquiries for as long as we need them to deal with your request and for our business records. We delete them when you ask us to, unless the law requires us to keep them.

Your choices

You can ask us to show you what we hold about you, correct it, or delete it, and you can ask us to stop contacting you. Email or call us using the details above and we will respond promptly. We handle personal data in line with the Nigeria Data Protection Act 2023, and you may also complain to the Nigeria Data Protection Commission.

Changes

If we change how we handle your information, we will update this page and the date at the top.